segunda-feira, abril 18, 2005

As Difíceis Relações Humanas

".. To hell with clients. I just returned from a meeting with a new client and I'm ready to assign the worst three associates I know onto this project, just to spite him. There are two types of clients. There are the ones who understand how this business works and let us come in, solve their problems, and get out. And then there are the ones who want something we're not selling. They want a therapist. They want a business advisor. They want someone to "partner" with them, and "understand their business," and "be a member of their team." And if we try it their way, they get their first bill, realize we cost more in a month than the rest of their "team" costs in a year, and, finally, they let us do it our way. We're not psychologists. We're not management consultants. We're not life coaches for depressed CEOs. We do legal work.."

Deste recanto da WEB

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